Pathways to Support
The purpose of this page is to help individuals, families and caregivers understand how to access supports and services at PHSS.
PHSS does not manage our own waitlist or intake. We are only able to provide supports and services to individuals through the Development Services Ontario (DSO) and Ontario Health atHome (OHAH) waitlists.
Note: This does not include our fee-for-service day supports at Community Place North, which we can intake directly (see online inquiry form below).
Start with the provincial pathway that matches your needs.
PHSS is funded through Ministry of Children, Community and Social Services (MCCSS) and the Ministry of Health. The application process depends on the type of supports and services needed as noted in the above flow chart.
DSO and OHAH assess eligibility, manage waitlists, and may match or refer you to PHSS. Agency coordinators may refer to PHSS as "Participation House London" in their systems.
You can express interest in receiving supports with PHSS; however, neither Development Services Ontario or Ontario Health atHome can make placement promises.
If you are having trouble navigating the service system, you may contact the PHSS main office to request additional information.
Fee-For-Service
If you are interested in learning more about our fee-for-service supports please fill out this form to receive an application form with more information.
This form is only for fee-for-service, if you require other supports follow the DSO and Health at Home pathways to support.